All sales are final. If your item arrives damaged or lost, please contact hello@craftydessert.com for a replacement within 48 hours of receiving your order. Please attach photos of the damaged item(s) for future improvement.

If the order is a limited edition item or is no longer in stock, you will automatically receive a refund instead of a replacement. Your refund may take up to 10 business days to reflect on your bank account. If you have not received your refund for more than 15 business days since the return was approved, please contact hello@craftydessert.com.